If you purchased tracked delivery, you can track the progress of your shipment on Royal Mail’s website here.
What does this mean?
Complete: Your order has been fulfilled and is out for delivery. If you selected tracked delivery at checkout but have not received an email with a tracking number yet, please contact us.
Processing: Your order has been accepted and is awaiting shipment.
On Hold: We have not received payment and your order is not being processed. Please contact us for further information.
Cancelled: Your order was cancelled. If you did not cancel the order yourself, please contact us.